Join Our Team

Job Title: Administrative Assistant

Organization: Rochester Education Foundation (REF)

Location: Rochester, NY

Employment Type: Full-Time

Salary Range: $18 - $20/hr

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About Us

REF collaborates with schools and community partners to fill resource gaps and provide meaningful experiences for Rochester city students. Our work has a profound, positive impact on students’ future success.

Position Overview

REF is seeking a detail-oriented and dependable Administrative Assistant to support daily office operations and assist leadership and program teams. This role is essential to keeping the organization running smoothly through strong organization, communication, and administrative support.

Key Responsibilities

  • Office & Administrative Support

  • Answer and direct phone calls and emails

  • Maintain and update databases and records

  • Accurate data entry and data management

  • Organize and maintain filing systems (digital and physical)

  • Assist with scheduling, meeting coordination, and communications

  • Support the Executive Director and staff with administrative tasks

  • Operations Support

  • Maintain office supplies and coordinate orders as needed

  • Assist with general office organization and upkeep

  • Prepare documents, reports, and materials as requested

  • Donor, Program, and Event Support

  • Assist with donor acknowledgment letters and mailings

  • Support data collection and tracking for programs (e.g., SMILE Program, College Access & Success)

  • Help coordinate logistics for donation drives (books, instruments, etc.)

  • Assist with preparation for meetings, fundraising efforts, and organizational projects

Qualifications

  • Strong organizational and time management skills

  • Excellent written and verbal communication skills

  • Attention to detail and accuracy

  • Ability to manage multiple tasks and meet deadlines

  • Proficiency in Google Workspace (Docs, Sheets, Drive)

  • Comfortable learning new systems and tools

  • Reliable transportation

Preferred Qualifications

  • 1–3 years of administrative or office experience

  • Experience working in a nonprofit or education setting

  • Familiarity with databases or CRM systems

Compensation & Benefits:

  • Salary: $ hourly

  • Flexible schedule

  • Generous paid time off and holidays

  • 3% 401 (k) match

  • Opportunity to make a lasting impact on students and families in Rochester

Why Join REF?

  • Be part of a mission-driven organization supporting local students

  • Collaborative and supportive team environment

  • Opportunity to build strong administrative and operational skills

How to Apply

Please submit your resume and a brief cover letter outlining your interest in the role to

info@rochestereducation.org - subject: Administrative Assistant